1. Data Controller
This website and the data collected are managed by:
HSD Assist
4 bis rue des sables, 44650 Legé
Email: contact@hsd-assist.fr
2. Data collected
HSD Assist can collect the following information:
- First and last name
- E-mail address
- Phone number
- Information provided via contact or quote request forms
This data is collected only when the customer or prospect provides it voluntarily.
3. Purpose of the collection
The data collected is used for:
- Respond to contact and quote requests
- Ensure follow-up of services
- Send information related to HSD Assist services
4. Data retention
Personal information is kept only for the time necessary to perform the services and for customer follow-up, then is deleted or anonymized.
5. User Rights
In accordance with current regulations (GDPR), you have the following rights:
- Right of access to your personal data
- Right of rectification
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to object
- Right to data portability
To exercise these rights, please contact:contact@hsd-assist.fr
6. Data Sharing
Data is not shared with third parties, except where legally required or for the management of the service.
7. Security
HSD Assist implements appropriate technical and organizational measures to protect your data against unauthorized access or disclosure.
8. Mediation and complaints
In the event of a dispute related to the protection of your data, you can contact the following consumer mediator:
Atlantic Mediation – CONSUMER
- Address: 5, mail du Front Populaire – 44200 Nantes
- Email:consommation@atlantique-mediation.org
- Site web : https://consommation.atlantique-mediation.org
You can also contact the CNIL (French Data Protection Authority):https://www.cnil.fr
9. Policy Update
This policy may be updated periodically. The online version on the website is the official version.